Shipping policy

Bad Clothing Shipping Policy
At Bad Clothing, we are committed to providing you with a smooth shopping experience and fast delivery of your favorite sportswear items. We do everything possible to ensure your order arrives in your hands in the best condition and within the best timeframe.

1. Delivery Zones

We currently deliver to [List of countries or regions where you deliver, e.g., Metropolitan France, Europe, Worldwide]. If your country is not on this list, please do not hesitate to contact us at contactbadclothing@gmail.com to check the feasibility of delivery.

2. Order Processing Times

All orders are processed and shipped within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Times and Methods

We offer several delivery options to meet your needs:

  • Standard Delivery:

    • Estimated time: [e.g., 3 to 7 business days] for Metropolitan France, [e.g., 5 to 15 business days] for Europe, [e.g., 7 to 20 business days] for the rest of the world.
    • Cost: [e.g., €4.90] or Free for orders over [e.g., €70].
    • Carrier: [e.g., La Poste Colissimo, Mondial Relay, or local carrier].

  • Express Delivery (if available):

    • Estimated time: [e.g., 24 to 48 business hours] for Metropolitan France.
    • Cost: [e.g., €9.90].
    • Carrier: [e.g., Chronopost, DHL].

Please note that delivery times are indicative and may vary depending on peak periods (sales, end-of-year holidays) or unforeseen events related to the carrier.

4. Order Tracking

As soon as your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your package directly on the carrier's website.

5. Shipping Costs

Shipping costs are calculated based on the weight of your order, the destination, and the chosen delivery method. They are clearly indicated before you confirm your order. We regularly offer free shipping above a certain purchase amount, so stay tuned for our offers!

6. Delivery Issues

  • Damaged or Lost Package: If you notice that your package is damaged upon receipt, please refuse it or make reservations with the carrier. In case of proven loss of the package, please contact us immediately at contactbadclothing@gmail.com. We will open an investigation with the carrier and do what is necessary to offer you a solution (re-shipment of the order or refund).
  • Incorrect Delivery Address: It is your responsibility to provide us with an accurate and complete delivery address. In the event of an incorrect address resulting in the return of the package, re-shipping costs will be at your expense.

7. Returns and Exchanges

For any information regarding returns and exchanges, please consult our Return Policy.

We thank you for your trust in Bad Clothing and remain at your disposal for any questions regarding your delivery.

Contact us: contactbadclothing@gmail.com